Privacy Policy

Privacy Policy

Effective Date: 7/02/2025

Welcome to Michael B Cook Bookkeeping ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, products, and messaging services.

Information We Collect

• Personal Information: When you interact with us, we may collect personal information such as your name, phone number, email address, and other details you voluntarily provide through forms, opt-ins, or other interactions.
  
  

• SMS Information: If you opt in to receive SMS communications, we will collect your mobile phone number and maintain records of your messaging preferences.
  
  

How We Use Your Information

We use your information only for the following purposes:

• To provide services you request.
  
  

• To send service-related updates (such as appointment reminders, billing updates, or account notifications).
  
  

• To send promotional offers, marketing messages, or updates — if you have consented.
  
  

• To respond to inquiries or support requests.
  
  

Opt-In Consent

By providing your mobile phone number and opting in, you consent to receive recurring automated text messages from Michael B Cook Bookkeeping. These may include both service-related messages and promotional/marketing messages.

• Message frequency may vary.
  
  

• Message and data rates may apply.
  
  

• Reply STOP to unsubscribe.
  
  

• Reply HELP for assistance.
  
  

Information Sharing

We take your privacy seriously.

• We do not sell, rent, or share your personal information with unaffiliated third parties for marketing or promotional purposes.
  
  

• Mobile information, including text messaging originator opt-in data and consent, will not be shared with third parties/affiliates for marketing/promotional purposes.
  
  

• All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  
  

• We may share your information only in these cases:
  
  

  • Service Providers: With trusted third-party vendors who help us operate our services (e.g., SMS providers). These providers are contractually obligated to keep your data secure.
    
    

  • Legal Compliance: When required by law, regulation, or court order.
    
    

Your Choices

• Opt-Out: You can opt out of SMS messages anytime by texting STOP to the number you receive messages from.
  
  

• Help: Text HELP to 661-346-7911 for customer assistance.
  
  

• Access & Updates: You can request access to or updates of your personal data by contacting us.
  
  

Data Security

We implement reasonable safeguards to protect your personal information. While no system can be guaranteed 100% secure, we work to protect your data against unauthorized access, use, or disclosure.

Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If we discover such data has been provided, we will delete it.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new Effective Date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 Email: michael@michaelbcookbookkeeping.com
📍 Address: 4818 Council Bluffs Ct., Bakersfield, CA 93311